Black Card Program Overview

Valid upon receipt through December 31, 2026

Your limited-edition Black Card is more than a gift card — it’s a year-long membership designed to elevate your dining experience across all Richard DeShantz Restaurant Group locations.

Your Core Benefits

10% Dining Discount

  • Receive 10% off the subtotal every time you use your Black Card to pay the entire check.
  • Valid for in-restaurant dining only.
  • Not valid on delivery, take-out, gift cards, or select special events (such as prix fixe dinners).

Important:
At counter-service locations, please tell the cashier or bartender you’re paying with a Black Card before swiping so your discount can be applied.

Priority Waitlist Access (Up to 4 Guests)

  • Dining without a reservation? Your name moves to the top of the waitlist for parties of up to four.
  • If multiple Black Card members are waiting, placement is based on arrival time.
  • You may be asked to show your Black Card and ID at the door.

Personalized Reservation Assistance

Need help booking something that looks unavailable online?

Guest Services Director:
Lacy Sanoba
📧 reservations@richarddeshantz.com
📞 Call the restaurant you’re visiting (Mon–Fri, 11am–4pm)

Lacy can assist with:

  • Reservations outside regular availability
  • Cardholder-only events
  • Special reservation requests

Reloadable & Accepted Everywhere

  • Add funds anytime using the QR code on the back of your card.
  • Check your balance and rewards points via the same QR code.
  • Accepted at all current and future RDRG locations.

Important Reloading Note:
You must reload before your balance reaches $0.
If it hits $0, reloading must be done in person at a restaurant.

Rewards Points (Double Value)

  • Your Black Card automatically serves as your rewards account.
  • Earn rewards throughout 2026 — then they’re doubled at year-end.

How Rewards Work

  • For our general rewards program every $2 spent, you earn 1 reward point.
  • For Black Card holders, all rewards earned in 2026 are doubled.
  • If you don’t renew for 2027, you keep your rewards points.

When Points Are Added

  • July 1: Purchases from Jan 1 – June 30
  • December 31: Purchases from July 1 – Dec 31

Redeeming Rewards

  • Scan the QR code one the back of your card to view your balance.
  • Tell your server or cashier you’d like to redeem points at checkout.

Member-Only Access

  • Invitations to exclusive tastings, openings, and special events
  • First opportunity to renew or repurchase a Black Card for the following year before public sales

Important Rules & Restrictions

  • The Black Card is for the named cardholder only.
  • The cardholder must be present and using the Black Card to pay to receive the discount.
  • The cardholder name may be changed once per calendar year by emailing:
    📧 cardmembers@richarddeshantz.com
  • Discounts cannot be combined with other promotions.
  • Discount does not apply to gift card purchases.
  • Tips cannot be added to the Black Card. Please tip with another form of payment.

Private Events

Yes — you may use your Black Card toward private events.

  • Discount may be applied during the planning process with our Events Director.
  • Any required food & beverage minimum must still be met after the discount is applied.
  • Rewards points cannot be used for private events

To inquire, submit an event request through the venue’s website.

FAQs (Quick Answers)

Lost your card?
Email cardmembers@richarddeshantz.com immediately. Your card will be deactivated and replaced with your balance intact.

Can I use the card before January 1, 2026?
Yes — it’s active upon receipt.

Do I need to mention my Black Card when reserving?
No — just present it when paying.
The physical card must be present.

Can I use it for take-out or delivery?
Yes, but the 10% discount does not apply.

Can I tip with it?
No — gratuity must be paid separately.

Can I buy gift cards with it?
No — gift cards cannot be purchased with Black Cards.

Renewal & End-of-Year Details

Renewing for the Following Year

  • You’ll receive renewal communications in early to mid-November, before public sales.
  • Renewal includes a personalized purchase link and deadline.

If You Do Not Renew

  • Any remaining balance will be transferred to a single-restaurant gift card of your choice.
  • Rewards points (including doubled points) will transfer.
  • Your Black Card will be deactivated on January 1 and may be discarded.

Who to Contact

Reservations & Availability

Lacy Sanoba – Guest Services Director
📧 reservations@richarddeshantz.com
📞 Call your restaurant (Mon–Fri, 11am–4pm)

Program Questions & Card Support

Casey Henderlong – Program Director
📧 cardmembers@richarddeshantz.com
Contact for:

  • General program questions
  • Lost or stolen cards
  • Name changes
  • Discount adjustment requests

If your discount was missed, email your receipt and we’ll promptly adjust your card balance.

Additional questions?

Email cardmembers@richarddeshantz.com and we will get back to you as soon as possible. Please note- general office hours are Monday-Thursday, 10am-4pm, and Friday 10am-3pm. Messages will be answered as soon as possible, within office hours.